Shipping
You can choose two options for shipping: Standard or Express.
Standard shipping is free of charge for nearly all orders. It can take 2-10 business days, depending on the location. The more rural, the more likely it will take longer. Most urban destinations will be delivered within 1 week. Shipments to extremely rural locations will be subject to a fee which is displayed at checkout. We ship all Standard orders received before 1pm Eastern time on the day we receive them or on the following business day.
Express shipping is free for all orders over $300 before taxes, regardless of destination. Nearly all destinations are overnight. Some rural locations may take 1-2 business days longer. We ship all Express orders received before 1pm Eastern time on the day we receive them.
You can select Express shipping for any order under $300 – there will be a charge calculated at checkout depending on the destination.
P.O. Boxes must be shipped with Canada Post. Standard shipments can take up to 2 weeks to arrive. Express shipments will take between 2-7 days depending on the location.
Patient drop shipping
There is no additional charge to ship an order directly to a patient.
The box will come with the product only – the invoice will be sent by email with your shipping confirmation to the email address associated with your account.
Please note returns from drop-shipments will be subject to a restocking fee to cover the original shipping charge.